Recent Updates
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Updated on: Oct 02, 2018
How Search is Updated after you publish or edit a volunteer opportunity
The Search Engine in HandsOn Connect is powered by an integration with the aggregation engine at AllForGood.org. Typically, after publishing or editing a volunteer opportunity or an occurrence, the updated information will appear on your public site within a few hours. On average this takes about 15 minutes depending on the load on the search engine server.
Depending on the nature of the edit to an existing opportunity or occurrence, in some cases the updated information may not appear in your search results for 24 hours. A full re-indexing of the All For Good database is run every 24 hours, so in some cases, your edits may require the full reindex before the new information is found in search.
Changing values in a related record, such as the Organization Name or Volunteer Event Name, while updated in Salesforce, do not update the Last Modified Date of the associated Volunteer Opportunities and Occurrences. The change in the Last Modified Date is what triggers the new information to be updated in AFG. So if you have edited the Name of the Managing Organization or Organization Served in their related Organization record or the edited the name of the Volunteer Event, please also edit the related occurrences (it can be as simple as Approving/activating the occurrence or editing the Registration cutoff (hours) field) so that the change is sent to AFG and it appears in the search results.
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Updated on: Oct 02, 2018
Best Practices in using the Volunteer Opportunity and Occurrence Status Field
Some users get confused by what the various picklist values in the 'status' field in the volunteer opportunity and occurrence records are for. On the surface, it would seem as if a Volunteer Opportunity in Active status would imply that it is visible on the public site. But this is not always the case.
In fact, Volunteer Opportunities do not appear on the public site, only Occurrences do!
The best indicator of whether an opportunity is visible on the site is the Posting Status field, not the status field! And we recommend that people do not try to update the status field to reflect the current posting status. The status field is used in reports, to determine what opportunities and occurrences have been active, in the past, even if they are not visible now!
So here are the best practices in use of the status field!
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Updated on: Oct 02, 2018
Publishing and Unpublishing an opportunity
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Updated on: Sep 29, 2018
HTML Editor Block
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Updated on: Aug 21, 2018
Creating a Skill Rating
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Updated on: Aug 21, 2018
Related Lists for Volunteer Opportunities
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Updated on: Aug 21, 2018
Editing Volunteer Opportunity Descriptions
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Updated on: Aug 21, 2018
Creating Individually Scheduled Volunteer Opportunities
In the Spring '16 release of HandsOn Connect we introduced a new type of Volunteer Opportunity Schedule: "Individually Scheduled"
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Updated on: Aug 21, 2018
Create a Volunteer Opportunity (Date and Time Specific)
Volunteer Opportunities are always created using the Create Volunteer Opportunity link in the "Create Volunteer Opportunity" widget on the left sidebar of the page.
In this step-by-step flow, you'll be able to create all required elements of a volunteer opportunity, as well as one or more occurrences (dates / times / location) that the opportunity takes place.
NOTE: The flow for creating volunteer opportunities can be customized to include additional fields of information, so your version may have more or fewer fields than in the documentation below. Contact HandsOn Connect support for pricing information if you wish to have your flow customized in any way.