Every person that you wish to keep track of should have a contact record in the system. The contact record keeps track of:

• Address Information
• Phone Information
• Email Information
• Demographic Information

Also the contact record keeps track of additional information for contacts that have a log-in / license / profile assigned to them.

• Volunteer Information used to manage their volunteer sign-ups (interests, comunication preferences, total hours of service, restrictions, etc.)
• Skilled Volunteer profile information.