System Administrator -- Intro to Customizing HOC to meet your business practices
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Getting ready to Customize HandsOn Connect
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Picklists
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Adding custom fields to an object
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Modifying Page Layouts
- Modifying Page Layouts
- Working with Sections in the page layout
- Editing the Related Lists in Page Layouts
- Adding charts to page layouts
- (Advanced) Editing the Hover List Layout
- (Advanced) Editing the fields that appear when doing a 'lookup'
- (Advanced) Editing the default view of "Recent" on the Home Pages of objects
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Working with Workflows and Processes
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Workflows involving Email Alerts
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Email Customization for Admins