Recent Updates
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Updated on: Mar 07, 2019
Volunteer Registration
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Updated on: Feb 26, 2019
Custom Questions for Volunteer Opportunities
<p>Volunteer Opportunities of any type can ask "custom questions" as part of the sign-up process.</p> <p>If you'd like to get more information from a volunteer when they sign-up or express interest in an opportunity, create 'questions' that will appear as part of the sign-up for that specific Volunteer Opportunity.</p> <p>If you are posting a 'to be scheduled' opportunity - a good practice is to create a custom question that asks something similar to this: "We need volunteers in the afternoon, Mondays - Friday" -- when would you like us to schedule you to come in and volunteer. Please propose a date and time and let us know how long you can attend." </p> <p>NOTE: This post reflects the changes made in the 2.5 Release. If the Volunteer Opportunity Question related list and "Add Question" button are not listed on your page layouts. Please direct your System Admin to the 2.5 Release Notes for how to enable this feature. </p> -
Updated on: Feb 25, 2019
Granting Portal Access to Partner Staff who have registered their organization via the public site
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Updated on: Feb 21, 2019
Attaching Links to Files and Documents in CMS Pages and Volunteer Opportunity Descriptions.
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Updated on: Feb 19, 2019
Logging in and Managing your Volunteer Account
<p>Once a volunteer has registered on the site, they are given immediate access to their volunteer account. The "Become a Member" link changes to a "My Account" link and this gives the volunteer access to manage their volunteer account.</p> -
Updated on: Feb 08, 2019
Working with Email Alert workflow actions
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Updated on: Feb 06, 2019
Automate marking 'Not Attended" Connections
Manual Check-In Kiosk -
Updated on: Jan 24, 2019
Prerequisite Opportunities
<p>A Prerequisite Opportunity is one that a volunteer is REQUIRED to sign up for in order to signup or express interest for another opportunity. (Example: You require volunteers for a painting project to also attend the prerequisite 'painting training' opportunity. They will be unable to sign up for the opportunity unless they also signup or express interest in the training OR have attended that prerequisite in the past. </p> <p>When a volunteer signs up or expresses interest in an opportunity that has a prerequisite, they will be also automatically be directed to signup or express interest in an occurrence the prerequisite opportunity</p> <p><strong>NOTE: </strong>Because of the complexities of team signups, prerequisites are not compatible with the team signup process. If an opportunity requires a prerequisite, and a volunteer signs up as part of a team, they will NOT be automatically redirected to signup for the prerequisite opportunity as well. We recommend that you <a href="http://training.handsonconnect.org/m/opportunities/l/133885-occurrence-record-advanced-options" target="_blank">turn off team signup</a> for any occurrences that are part of a volunteer opportunity that requires a prerequisite. <a href="http://training.handsonconnect.org/m/advanced/l/132361?data-resolve-url=true&data-manual-id=5794" target="_blank">See this link to enable the functionality to "turn off team" if it is not present in your occurrence records.</a> Alternately - you can monitor when a team captain makes a connection - and contact them, telling them they need to sign up each team member for the prerequisite opportunity as well.</p> -
Updated on: Jan 16, 2019
Troubleshooting HandsOn Connect - (The 7 commandments of HandsOn Connect)
<p>Is your calendar not showing up on the public site? Are searches taking you to error pages saying :You must be logged in to view this page?". Are you getting cryptic error messages about "missing rows"? Most errors that occur in HandsOn Connect stem from violating a few simple rules that 'break' the product.</p> <p>If you follow these "11 commandments of HandsOn Connect," you will prevent problems before they happen and have a solid and stable system.</p> <p>If you ARE having problems, check to make sure none of these things have been violated and use this guide to correct simple things that create big headaches :-)</p> -
Updated on: Jan 09, 2019
HandsOn Connect Profiles (Public Site and Sharing Portal Overview)