Recent Updates

  • Updated on: Mar 07, 2019

    Volunteer Registration

  • <p>Volunteer Opportunities of any type can ask &quot;custom questions&quot; as part of the sign-up process.</p> <p>If you'd like to get more information from a volunteer when they sign-up or express interest in an opportunity, create 'questions' that will appear as part of the sign-up for that specific Volunteer Opportunity.</p> <p>If you are posting a 'to be scheduled' opportunity - a good practice is to create a custom question that asks something similar to this: &nbsp;&quot;We need volunteers in the afternoon, Mondays - Friday&quot; -- when would you like us to schedule you to come in and volunteer. &nbsp;Please propose a date and time and let us know how long you can attend.&quot; &nbsp; &nbsp;</p> <p>NOTE: This post reflects the changes made in the 2.5 Release. &nbsp;If the Volunteer Opportunity Question related list and &quot;Add Question&quot; button are not listed on your page layouts. &nbsp;Please direct your System Admin to the 2.5 Release Notes for how to enable this feature. </p>
  • <p>Once a volunteer has registered on the site, they are given immediate access to their volunteer account. &nbsp;The &quot;Become a Member&quot; link changes to a &quot;My Account&quot; link and this gives the volunteer access to manage their volunteer account.</p>
  • Updated on: Jan 24, 2019

    Prerequisite Opportunities

    <p>A Prerequisite Opportunity is one that a volunteer is REQUIRED to sign up for in order to signup or express interest for another opportunity. &nbsp;(Example: You require volunteers for a painting project to also attend the prerequisite 'painting training' opportunity. &nbsp;They will be unable to sign up for the opportunity unless they also signup or express interest in the training OR have attended that prerequisite in the past. &nbsp;</p> <p>When a volunteer signs up or expresses interest in an opportunity that has a prerequisite, they will be also automatically be directed to signup or express interest in an occurrence the prerequisite opportunity</p> <p><strong>NOTE: &nbsp;</strong>Because of the complexities of team signups, prerequisites are not compatible with the team signup process. &nbsp;If an opportunity requires a prerequisite, and a volunteer signs up as part of a team, they will NOT be automatically redirected to signup for the prerequisite opportunity as well. &nbsp;We recommend that you <a href="http://training.handsonconnect.org/m/opportunities/l/133885-occurrence-record-advanced-options" target="_blank">turn off team signup</a> for any occurrences that are part of a volunteer opportunity that requires a prerequisite. &nbsp;<a href="http://training.handsonconnect.org/m/advanced/l/132361?data-resolve-url=true&amp;data-manual-id=5794" target="_blank">See this link to enable the functionality to &quot;turn off team&quot; if it is not present in your occurrence records.</a> &nbsp; Alternately - you can monitor when a team captain makes a connection - and contact them, telling them they need to sign up each team member for the prerequisite opportunity as well.</p>
  • <p>Is your calendar not showing up on the public site?  Are searches taking you to error pages saying :You must be logged in to view this page?&quot;.  Are you getting cryptic error messages about &quot;missing rows&quot;?  Most errors that occur in HandsOn Connect stem from violating a few simple rules that 'break' the product.</p> <p>If you follow these &quot;11 commandments of HandsOn Connect,&quot; you will prevent problems before they happen and have a solid and stable system.</p> <p>If you ARE having problems, check to make sure none of these things have been violated and use this guide to correct simple things that create big headaches :-)</p>