Volunteer Registration - "Become a Member"

Before a volunteer can start signing up for opportunities - they will need to either login to their account, or click "Become a Member" to create an account on your site.

Note: The navigation on your site may be different, and can be customized however you like.  In this example we have both a 'About Membership" page with content you may want a volunteer to read before registering, and then the Sign Up / Registration page itself.

About Membership sample page


Clicking on "Become a Member" in the horizontal navigation for volunteers takes you first to the "About Membership" page.

This page is fully editable in HandsOn Connect's static page (WYSIWYG) editor.  This is where you can explain basic information on what volunteering for your organization is about.

At the end of this content, you may want to post a link or instruct the reader to click on the "Sign Up/ Registration" item in the left navigation. This will take them to the sign up page.

Sign Up / Registration Page

The System form for sign up / registration can be customized to suit your registration needs for volunteers.  You can edit the introductory text on the page, and choose which fields to make available for registration (and whether they are required or not).   Additionally, if you have the "Advanced Registration System" add-on, you can add additional pages, forms, and waivers to the registration process.   Here's a look at a basic registration page:

Volunteer Sign Up Page

1. Customizable intro text.  You can optionally enable registration through Facebook and/or Linked in.

2. Name and birthdate are required.  (Note: Birthdate is used so that the system knows the exact age of a volunteer, so that age restrictions for signing up for opportunities are enforced.). By request, birthdate can be replaced with other age-related options - but if the system does not know the exact date of birth, then age-restrictions for signing up for opportunities cannot be used successfully.)

3. You can display and/or require a variety of addresses and phone number fields, and decide which are required.

4. The email address becomes your user login and is required. The email address and password is how the volunteer will log into the site in the future.  (Note: The password by default, is any six characters.   If you wish to add additional security requirements for password complexity this can be requested by opening a support ticket. See this article for details on enhanced password security.

5. Demographic and volunteer options, and volunteer availability grid are optional during registration.  Click on the + symbol to open up these options.  (or choose not to display them when you configure the page..

6. The terms and conditions page linked  here can be customized to include local terms and conditions.

7. Clicking submit completes the registration process, and sends a confirmation email to the volunteer.  In this case, because the ARS is enabled for this registration page - the Next button takes you to the next page(s) of the custom registration process that you configure.    At the end of the registration process, a "Success" page is shown, which can be customized to delivering messaging about what the Volunteer can do now that they are registered!

The Registration process can be significantly customized by adding the Advanced Registration System (ARS) add-on.   Contact support if you wish to add the ARS to your registration system.



Regarding the communication preferences check-box: can I pull a report that will show me new contacts who have chosen in this field to receive communications?

Larry Deckel

Yes you can. The field to report on is in the Contact record, and is called "Communication Preferences".

Just add that to any contact report -- and you can see which they've opted in for -- and/or filter to JUST get contacts who have opted in for affiliate, opted in for national, etc.


Thanks so much. Just one more clarification. Since this field is a check-box, how do I word the filter for my report? I choose "Communication Preferences equals" what?

Larry Deckel

For checkboxes you can use either "True" or "Yes" as the criteria for pulling fields that have checkboxes.


Hello! Is is still possible to add the "upload image" feature on the New User Sign Up?

Larry Deckel

Mika: Our apologies. This was a screen shot from HOC 2.0. We removed the photo option in HOC 3.0 because the photos didn't add any real value, took up a lot of data space (which can add costs to your SF instance), and weren't visible to anyone other than the volunteer who uploaded it.

That said - if you have ARS, you could customize registration to include a page that asks to upload a photo, and have it saved as a file in your SF instance. (Though you'd still have to click on the file to view the photo... it wouldn't just 'display'. We'll update this post with the current Registration form in the near future. And remember - with ARS (Advanced Registration System) you can customize registration in most any way you want!

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