HandsOn Connect Documentation
Topics
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Creating a Volunteer Opportunity 2
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Other Characteristics of Volunteer Opportunities to consider before Publishing a Volunteer Opportunity and its Occurrence(s) 6
- Understanding the Volunteer Opportunity Overview
- Editing Volunteer Opportunity Descriptions
- The Volunteer Opportunity Page Layout (other fields to consider before publishing a volunteer opportunity)
- Related Lists for Volunteer Opportunities
- Creating a Skill Rating
- Custom Questions for Volunteer Opportunities
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The Volunteer Opportunity sign-up process 2
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Occurrences 8
- Opportunity Coordinators and Volunteer Leaders - what's the difference?
- Creating an Occurrence
- Occurrence Record Saved View
- Printing Check-in Sheets
- The Answers Report
- Occurrence Record Advanced Email Options
- Best Practice: Do not add too many occurrences to a single Volunteer Opportunity
- (Advanced Feature) How to add names and descriptions to individual occurrences
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Managing Connections for an occurrence using the connections grid 7
- Managing Volunteers with the Connections Grid in the Occurrence Record.
- Using the Connection grid to send emails to volunteers
- How to add 'guest' volunteers to an occurrence
- "Express Interest" Connections - confirming or declining volunteers
- Emails sent to date and time specific - 'express interest' volunteers and opportunity coordinators
- Marking Attendance and verifying service hours
- One Step Volunteer Attendance Reporting
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Creating recurrences 1
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Making changes to recurrences, occurrences, and opportunities 2
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Locations 1
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(Optional) Advanced Volunteer Opportunity Management Features 3
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Working with self-reported Connections 4
- How self-reported Hours show up for existing occurrences - and how to verify
- Self-Reported Volunteer Opportunities & Occurrences for your existing organizations
- Self-Reported Volunteer Opportunities for organizations not already in your database (new, potential partners)
- (Advanced) Self-Reporting Configuration Options
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Skilled Volunteer Search 2
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Virtual Volunteer Opportunities 9
- What is a Virtual Volunteer Opportunity?
- Virtual Opportunities on the Public Site
- Creating Virtual Locations for Virtual Opportunities/Occurrences in HOC Salesforce
- Virtual Locations for Virtual Opportunities in the Sharing Portal
- Sharing Virtual Opportunity Special Directions with Volunteers
- A sample Virtual Volunteer Opportunity
- Managing connections to a Virtual Volunteer Opportunity
- (Optional) Use Advanced Registration System (ARS) to further manage Virtual Opportunities
- Other kinds of Virtual Opportunities
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Other Resources
Announcements and Release Notes
- Announcements
- Release Notes
Training for All Users (staff and administrators)
- Using the HandsOn Connect Public Site
- Getting to know Salesforce
- Volunteer Opportunities, Occurrences and Connections
- Working with Contacts & Organizations
- Teams
- Reports and Dashboards
- Using the Sharing Portal
Training for System Administrators
- Content Management System (CMS)
- System Administrator - Control Panel Settings
- System Administrator -- Intro to Customizing HOC to meet your business practices
System Administrator Resources
- Advanced System Administrator Guide
- Data Management for Salesforce Administrators
- Advanced Features for HOC 3.0
- Check-In Kiosk
- Verified Volunteers
- Click & Pledge
NobleHour
- NobleHour: Getting Started Guides