Virtual Opportunities on the Public Site
Virtual Opportunities are opportunities that take place at "Virtual" Locations. By creating virtual locations and associating them with a Virtual Location, its possible to search for Virtual Opportunities via the /search page, /calendar page, Search Results Blocks, as well as creating a filtered Featured Opportunity Block that only lists Virtual Opportunities.
The "Where" of these opportunities will always include (Virtual) along with the location name.
Participating in this Beta requires us to upgrade your instance of SF and your public site. If you wish to start using this new feature, please open a support ticket and request 'Upgrade us to Virtual Opportunities". By default we will activate this in both Salesforce (Volunteer Opportunity Wizard) and for your partners and volunteer leaders in the Sharing Portal.
If you only want this in SF (admin access), and NOT in the sharing portal - please state that in your request to activate Virtual Opportunities.
There are now two types of location records in HandsOn Connect:
1) Address (this is the default, and represents any location that has an address and/or can be located on a map)
2) Virtual (This is a 'location' that is designated as virtual - meaning it doesn't take place at a physical address). A virtual location may be your home, a virtual meeting taking place in a web conferencing app, a streaming site, etc.). A virtual location is any location that you don't physically have to arrive at in order to participate.
Searching for Virtual Locations on /search page
There is now a "Location Type" field that allows you to filter between Location Types (Address or Virtual). You can save searches if you want to have a permanent URL for just Virtual location types (which are, of course, Virtual Opportunities and/or Occurrences). By default the location type is set to 'All"
To make this available in search, go to CMS / Blocks / Advanced Search and activate "Show Location Type"
Searching for Virtual Locations on /Calendar Page
You can optionally add "Location Type" to the Basic Search options in the Calendar page by activating this filer. Go to /calendar page, edit, and select "Location Type".
In the search results, the Where column will display the Location Name and (Virtual) in the "Where" column.
Searching for Virtual Opportunities in a Search Result block
You can optionally add a filter to a search Results block, which makes it possible to search by location type, Address or Virtual. If unselected, opportunities at all types of locations are returned in search. Activate this by editing your search results block and choosing "Show Location Type Dropdown" from the Show Section options:
Featured Opportunity Block
The featured opportunity block can be filtered to only display Opportunities / Occurrences that take place at Virtual Locations:
Opportunity Detail Pages
Opportunity Detail Pages will display the location as [Location Name] (Virtual) making it clear that its a virtual location.
Maps will not be displayed for Virtual Locations
Special Directions can be viewed in /My Account / Overview
As with all locations, volunteers can click on the "Location" link for their Upcoming Opportunities to see the special directions associated with their Virtual Opportunity:
Related Articles
Be sure to view these related articles for additional information on working with Virtual Locations:
Creating Virtual Locations for Virtual Opportunities/Occurrences in HOC Salesforce
Virtual Locations for Virtual Opportunities in the Sharing Portal
Sharing Virtual Opportunity Special Directions with Volunteers.
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